Consumer Alert: BBB warns Zoom users to be on the lookout for phishing scams

Top Stories

HONOLULU (KHON2) – The video chatting service Zoom has become extremely popular due to the Coronavirus pandemic.

[Hawaii’s Breaking News–Download the FREE KHON2 app for iOS or Android]

Now, the Better Business Bureau says scammers are taking advantage of the platform’s users.

The BBB says con artists are using old tricks in new phishing scams. Beware of any unsolicited messages that seem to be from Zoom.

“You’re probably going to start to see some emails or even text messages that inform you that there’s something either wrong with your zoom account, and you need to click here to get it fixed, or welcoming you because you need to activate your zoom account,” said Roseann Freitas, the Better Business Bureau Hawaii Marketplace Manager. “So just different ways that they’re trying to get you to click on that link.”

Clicking on any fake links can lead consumers to look-a-like Zoom websites. The site will ask consumers for their personal information.

“You’ve now opened yourself up to identity fraud and having your information targeted for money scams.”

Malware can also be downloaded on devices by clicking on unsolicited links. The BBB says, always double check the sender’s information.

“For me, anytime I get a link like that, it doesn’t matter. Even if I know it’s legitimate, I’m going to go directly to the browser and I’m going to go right to that account and pull it up directly that way just to make sure that I’m protected.”

To resolve issues directly with Zoom, go to their website and find the Contact Support feature.

For more tips on how to avoid any Zoom phishing scams, click here.

Latest stories on KHON2

Copyright 2021 Nexstar Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Trending Stories