Expert: Businesses, customers need to adapt in light of data breaches


A rash of data breaches involving large businesses affected millions of people in 2015.

Anthem, Starwood, Hyatt, Ashley Madison, all fell victim to cyber criminals, and there’s worry about what 2016 might bring.

Kelly Ueoka is president of Pacxa, a local information technology service provider.

“The nature of a cyber attack and how anyone is compromised whether it’s a single person, a family, a business is definitely changing,” he said.

Ueoka says while the risk of having your data stolen will always exist, many of the larger businesses are stepping up safeguards to protect your data

“The risk I believe is 95-percent mitigated because these large enterprises, the creditors, they’re taking a lot of necessary steps to make sure they’re protected,” he said.

Other tech experts say the past year proved that traditional methods of security are no longer working.

“One of the metrics that we just got was that an attacker stays on a corporate network for more than 200 days before anybody knows they’re there,” Ueoka said.

Ueoka also says mobile devices are becoming a hotbed for cyber criminals because of the large amount of personal data stored on them.

Here are some steps to help safeguard your data. First, don’t download or sign up for a service you don’t feel comfortable with. If you do, understand what your data is being used for.

Secure your mobile devices with a password.

Keep an eye on your bank statements. If you spot something fishy, there’s a chance your identity could be compromised

If you have a consumer concern or are interested in becoming an Action Line volunteer, give us a call at 591-0222 weekdays from 11 a.m. to 1 p.m., or send an email to

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