HONOLULU (KHON2) — Verizon wireless customers across the U.S. reported that they were unable to make or receive phone calls on Wednesday.

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A spokesperson for Verizon sent KHON2 this statement on Wednesday:

“We are aware of an issue impacting voice calls for some Verizon customers. Our engineers are engaged and we are working quickly to identify and solve the issue.”

Liz Maly, Communications Manager, Verizon Consumer Group

At approximately 1:45 p.m. HST, Maly sent the following updated statement:

“A fiber issue in the core of the network caused some of our customers to experience intermittent call failures today. The issue was identified and resolved by Verizon engineers and the majority of impacted customers should be seeing service as usual. If any customer is still experiencing lingering issues, please restart your device. We apologize for any inconvenience this may have caused.”

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Verizon did not confirm if and how many Hawaii customers were impacted on Wednesday.