A Chick-fil-A location in Miami is testing out a three-day workweek for its employees, whereby one group of workers — or one “pod,” as the operator calls it — handles three 13- to 14-hour shifts per week, while another “pod” handles the others.
Get Hawaii’s latest morning news delivered to your inbox, sign up for News 2 You
Operator Justin Lindsey, speaking with QSR Magazine, said the system was implemented back in February, and has since resulted in a 100% retention rate among the store’s management. A recent job listing for one of the three-day positions attracted over 420 applicants, he added.
Lindsey told QSR he created the pods after his employees joked about being exhausted.
“They’re literally working 70 hours a week, week in and week out,” he told the outlet.
Lindsey further claimed that the system creates a competitive atmosphere, wherein both pods “actively compete” with each other, QSR reported.
Creating the pods hasn’t only seen a positive reaction from employees, but reportedly a positive jump in sales, too. Lindsey’s Chick-fil-A location is on track to produce $17 million in sales for FY 2022, or more than double the sales of the average freestanding Chick-fil-A location, according to QSR.
Lindsey, however, claimed his main concern was providing his employees with a better work/life balance.
“I’m truly, from the bottom of my heart, I’m doing this because I think it’s the right thing to do for you and for your families and for your school and for whatever that might be,” Lindsey told QSR.
Check out what’s going on around the nation on our National News page
A representative for Chick-fil-A told Nexstar that several other Chick-fil-A restaurant operators have since reached out to Lindsey for tips on implementing their own similar workweeks. The rep stressed, however, that Chick-fil-A has no plans to institute or begin testing the idea across its restaurants.