DOE switching over to new lunch payment system


The Department of Education is almost done switching over to a new system for student lunch accounts.

KHON2 first reported in January that the DOE was swapping out their previous vendor.

Since then, the new program called eTrition has been slowly introduced to schools across the state. 

Once a school makes the switch, parents are notified by letter.

The letter states that once the transition is finished, any child with a negative account balance would not be served a meal. 

“That’s not gonna happen, that’s just a friendly reminder to all parents that they should put money into their child’s account. We do not deny any child a meal when they go negative,” said Albert Scales, the DOE’s Food Services branch director. “Before they even get to that negative balance, our schools reach out to parents either in writing, through a letter formally. They call the parent as well as when they see the parent on campus, they’ll remind the parent face to face that they’re in a low balance.”

The DOE says parents can send money with their child for their lunch accounts or they can leave money in the payment drop boxes at their school.

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