HONOLULU (KHON2) — The United States Navy hosted another virtual town hall meeting to discuss ongoing water issues on the Joint Base Pearl Harbor Hickam Facebook page. The town hall was held Saturday, Dec. 4, from 11 a.m. to noon.

After a week of deflecting and avoiding what many residents claimed to be the obvious root of the problem, Rear Adm. Blake Converse finally confirmed the petroleum products found in the water is from Red Hill.

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“It looks like it’s petroleum chemicals that were initiated from the Red Hill well, and the wells been isolated since Sunday,” Converse explained.

There are at least 10 neighborhoods directly impacted, and those residents are advised to avoid using their water. The military is providing resources to families and said they have a plan, but they are not sure when it will be fixed.

The top priority, according to Converse, is to identify, isolate, clean up the mess, restore the Red Hill watershaft “and restore public confidence in that system to get you back to normalcy back into your homes and drinking clean water.”

The Navy is already flushing the system; Converse said that is the first part of their plan: fix it.

In a statement from a spokesperson for the U.S. Pacific Fleet:

“The water is being discharged into open landscape after coordinating with the state Department of Health. There will be no planned discharge to stormwater systems or waterways.”

Then, they need to run more tests to ensure the well is safe, but there is no word on when that will be completed. Converse added that could take weeks to get detailed reports explaining what chemicals are in the water. Long term, they are looking at installing monitoring systems to prevent this type of incident from happening again.

Water is now being provided from the Waiawa well — which is safe. For now, they are providing temporary housing to those impacted, as well as set up hygiene stations with showers, washers and dryers that opened Saturday, Dec. 4.

Chief Warrant Officer Brandon Cain said they are there to help.

“We have eight washers and eight dryers. We have approximately 24 showers so 12 for males, 12 for females,” Cain stated, and they will open from 6 a.m. to 10 p.m every day.

Tripler Hospital is offering screening for anyone with symptoms related to the contamination. Capt. Michael McGinnis, Force Surgeon, US Pacific Fleet said there should be no lasting effects from that short-term exposure.

“We are working on both a registry that identifies that you experienced this and appropriate entries into your medical records,” Converse explained.

Watch the Dec. 4 town hall meeting below:

Even those without symptoms can add their name to the registry in case they experience health issues in the future.

Though military officials are trying to be more forthcoming with information, there is still so much that is unknown.

For anyone with health questions, Tripler has a hotline phone number at (808) 433-8102 available from 7:30 a.m. to 4 p.m., and staff can help document any concerns. The Navy is urging people to register if they were impacted and if they live or work in the area so that it will be documented in medical records in the event future medical issues come up.

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There will be another town hall Sunday, Dec. 5, that the public can attend in person. Details have not yet been released.