Testing underway for ‘Text to 911’ service on Oahu

Local News

Honolulu police have started testing a program that will one day allow you to text 911 in an emergency.

The Honolulu Police Department soft-launched the Text to 911 program on Dec. 21, 2015.

When the service is made available to the public, “we’re going to encourage the public to make sure that if they can call 911, to call if they can, but text if you can’t,” said Allan Nagata, acting major, HPD communications.

Officials say calling 911 will still be a faster, more efficient way to relay your emergency.

At a meeting Tuesday, the Enhanced 911 Board told KHON2 it’s still trying to come up with a timeline for when cell phone users will be able to use the new feature.

“We’re waiting on the neighbor islands as we want to do this as a statewide launch and it should be soon,” said Nagata.

Cell phone users are charged 60 cents a month on their bill to pay for the service, which amounts to around $9.3 million a year.

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