HECO warns Hawaii Kai and Waimanalo customers of potential outages

Local News

Hawaiian Electric is advising customers in Hawaii Kai and Waimanalo of potential extended power outages due to Tropical Storm Darby. The rain, wind and lightning are already causing intermittent electricity service.

HECO says that one of two 46kV lines that serves Hawaii Kai and Waimanalo is currently out of service due to the storm. If the remaining line goes out of service, approximately 7,700 customers in the Hawaii Kai and Waimanalo areas will lose power.

Hawaiian Electric reminds customers of these electrical safety tips during an extended outage:

  • Turn your refrigerator and freezer to their coldest settings. If power goes out, this will keep food fresher longer.
  • Turn off and unplug any unnecessary electrical equipment, especially sensitive electronics. In the event of an outage, this will prevent damage to the equipment from surges when power is restored.
  • If your power goes off, use flashlights or chemical light sticks instead of candles or kerosene lamps, and be careful with cooking flames. Open flames may create a fire hazard, and the fire department may not be able to respond promptly.
  • If you are cooking when an outage occurs, remember to turn off the stove, oven, or other appliances, and remove all items such as pots and pans from the burners.
  • If you become trapped in an elevator, relax and stay calm until help arrives. Use any available emergency communications system in the elevator to communicate where you are and who is with you. Do not try to force open the elevator doors, and do not attempt to exit a stalled elevator car without the assistance or direction of trained emergency personnel.
  • Don’t venture out in the dark, because you might not see a downed power line that could be energized and dangerous; avoid standing water and debris.
  • When using a portable generator, carefully read and follow instructions in the manufacturer’s manual, for your safety and the safety of Hawaiian Electric employees working to restore power. As a general rule, do not plug the generator into your household electrical outlets. Improper use of generators can cause electricity to backflow into power lines, endangering Hawaiian Electric workers or possibly even neighbors served by the same power line.
  • If you see a downed power line, assume it is energized and dangerous. Stay away from all power lines. Warn others to stay away. Call Hawaiian Electric’s Trouble Line at 1-855-304-1212 or for emergency assistance call 911.

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