HONOLULU (KHON2) — The City and County of Honolulu Department of Transportation Services announced on Thursday that nearly 100 recently issued HOLO cards have a manufacturer defect.

According to DTS, these cards will not allow a bus passenger to get on board TheBus, cannot be registered online and will be unusable after Friday, July 15.

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Bus passengers that recently bought a HOLO card can check to see if they have a defective card by simply registering it at www.holocard.net or by calling (808) 768-4656.

If a card cannot be registered online, DTS said it may be one of the defective cards. HOLO customer service can assist with obtaining a replacement card for the HOLO cardholder, according to DTS.

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DTS said the HOLO card functions as the main fare payment for TheBus and will be the primary payment for the rail.

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