Customers of Landry’s Inc impacted by data breach

Local News

HONOLULU (KHON2) — If you ate at Bubba Gump Shrimp Co. or Mai Tai Bar last year, your card information may have been stolen.

Their parent company Landry’s Inc., which also owns Morton’s The Steakhouse and Golden Nugget in Las Vegas, announced a data breach occurred between March 13 and October 17 of 2018.

At a small number of locations, access may have even occurred as early as January 18, 2018.

Landry’s Inc. said the breach happened when servers swiped customers’ credit cards in machines intended to submit food and drink orders to the kitchen and bar as opposed to separate machines used to process a sale.

Landry’s Inc. said it has since removed the malware and upped their security measures.

The Better Business Bureau said you can check if your information has been compromised in various ways.

The first is to call the customer service number at the back of the card, which you used to make a purchase, and the service should be able to let you know if your information has been compromised.

You can also check your credit card statements for purchases you didn’t make or check your credit report, to see if there are any accounts on there you didn’t open.

Finally, if you’re unsure and want to play it safe, you can put a freeze or fraud alert on your account.

“Say you’re at a restaurant and you’re not sure about using your credit card, you have the option of paying cash. You always want to double check all of anything that you’ve paid for, you want to double check it on your credit card statement,” said Roseann Freitas with the Better Business Bureau.

The Better Business Bureau also recommends never using your debit card for a restaurant, store or online purchase.

“Once they’ve hacked into that, they have access to your bank account. They now can pull out those funds. While you can dispute it, it could take weeks or even months to dispute it,” said Freitas.

Also, if you’re using a card, The Retail Merchants of Hawaii say, you should always try to use the chip, and businesses should try to offer it as well.

Following Landry Inc.’s announcement, Better Business Bureau warns to be wary of scam calls in the next few months from people pretending to be with your credit card company or Landry’s Inc. Freitas said people can use data breaches as a way to gain people’s personal information.

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