HONOLULU (KHON2) — The City and County of Honolulu COVID-19 information response website, hotline, and email was launched.
If they do not find an answer to their questions on the site, residents should call the 768-CITY (2489) information hotline or email firstname.lastname@example.org.
City staff are available to answer questions and provide clarifications about the order, direct residents to Aloha United Way 211 for social services, and point residents to hawaiicovid19.com for health-related information and concerns.
As of Wednesday, March 25 at 12:55 p.m.:
- Number of calls to 768-CITY: 1,646
- Number of emails to email@example.com: 805
- Number of unique visitors to oneoahu.org: 9,969
Hours for 768-CITY call center:
- Wednesday: 8 a.m. to 7 p.m.
- Thursday: 10 a.m. to 5 p.m.
- Friday: 8 a.m. to 5 p.m.
As of Wednesday, March 25 at 2:50 p.m. the City was able to respond to every email sent or forwarded to firstname.lastname@example.org. City staff will evaluate the need to maintain the call center past Friday evening.