HONOLULU (KHON2) — The Department of Water Supply on Big Island have asked residents in the Laupahoehoe area of North Hilo to reduce their water use by 25%.

DWS said the restriction request is due to equipment malfunctions that have employees now having to haul all drinking water to meet consumers’ water needs.

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The department said that performing the following steps will help to conserve water by 25%:

• Wash only full loads of laundry and dishes.
• Check faucets and pipes for leaks.
• Do not let water run when washing hands, shaving, and brushing teeth.
• Reduce showering times.
• Use water-saving devices whenever possible.
• Use a broom instead of a water hose when gathering leaves and grass clipping

Updates on the incident will be issued as necessary and can be viewed on the DWS’ website.

Customers can call (808) 961-8050 during normal business hours or (808) 961-8790 for after-hour emergencies. Another option is to email dws@hawaiidws.org.